YOUR SUPPORT IS GREATLY APPRECIATED AND WE ARE PREPARING YOUR SHIPMENT
Your order has been received in our system and will soon be processed, picked from our warehouse inventory (if currently in stock) and shipped. We ship all our products via FEDEX PRIORITY EXPRESS or USPS PRIORITY MAIL. MOST orders are shipped in less than 2 or 3 days, HOWEVER some orders, including and especially some anodized parts can take up to 2 weeks or longer for production. If your order consists of some of these things you must allow a minimum of 1-2 weeks for production...
PLEASE BE PATIENT !!
If you receive a tracking number from FEDEX or USPS... THIS DOES NOT MEAN YOUR ORDER HAS SHIPPED. It simply means we are working on your order and you should still expect normal delivery times. We are a small company and we TAKE GREAT PRIDE IN OUR PRODUCTS while trying to service MANY people ACROSS THE ENTIRE GLOBE. We use the best materials and our tolerances for our aluminum products are within .01.. NO ONE BEATS OUR QUALITY AND OUR DESIGNS!!! Also, keep in mind that you are not buying "life support systems" so again....
PLEASE BE PATIENT!!
(and do your best NOT to email us "WHERE'S MY FU%#!'N ORDER!!" on day 15 or 16 if it hasn't arrived yet)
IF THESE CONDITIONS ARE UNACCEPTABLE, PLEASE LET US KNOW ASAP AND WE WILL ISSUE YOU A REFUND.
If for some reason you think you did not receive an order confirmation, YOU WOULD BE WRONG. Your order confirmation is automatically generated 3 seconds after you completed your Credit Card transaction and redirects you to that confirmation page.You know that little message that you got that said "please wait while you are being redirected"....THAT WAS IT AND YOU PROBABLY DIDN'T WAIT.
IF YOUR CREDIT CARD WAS CHARGED , WE HAVE YOUR ORDER!
Your transaction has been completed, and a receipt for your purchase has been emailed to you. You may log into your account to view details of this transaction. If these terms are unacceptable to you PLEASE let us know and we would be happy to give you a refund right way. Most purchases are NON-REFUNDABLE AND ARE FINAL. Under CERTAIN CONDITIONS, only PRE-APPROVED returns are accepted and are subject to a 35% restocking fee for any reasons and shipping costs are not refundable. It is the buyers responsibility for return shipping fees unless it is an exchange where we will be happy to upgrade you within 30 days for only the cost of the upgrade and PD will cover the shipping costs. If you do not agree with these conditions...DO NOT MAKE A PURCHASE FROM US!
Again, thank you for your order and if you have any concerns OR SUGGESTIONS ON OTHER PRODUCTS YOU WOULD LIKE TO SEE US OFFER
PLEASE feel free to contact us at: