YOUR SUPPORT IS GREATLY APPRECIATED AND WE ARE PREPARING YOUR SHIPMENT
Your order has been received in our system and will soon be processed, picked from our warehouse inventory (if currently in stock) and shipped. We ship all our products via FEDEX PRIORITY EXPRESS or USPS PRIORITY MAIL. MOST orders are shipped in less than 2 or 3 days,  HOWEVER some orders, including and especially some anodized parts AND BLACK FRIDAY PROMOTIONS can take up to 2 weeks or longer for production or shipping.  If your order consists of some of these things you must please allow a minimum of 1-2 weeks time...

PLEASE BE PATIENT !!

If you receive a tracking number from FEDEX or USPS... THIS DOES NOT MEAN YOUR ORDER HAS SHIPPED. It simply means we are working on your order and you should still expect normal delivery times.  We are a small company and we TAKE GREAT PRIDE IN OUR PRODUCTS while trying to service MANY people nationwide. We use the best materials and our tolerances for our aluminum products are within .01..  NO ONE BEATS OUR QUALITY AND OUR DESIGNS!!! Also, keep in mind that you are not buying "life support systems" so again....
PLEASE BE PATIENT!! 
(and do your best NOT  to email us "WHERE'S MY FU%#!'N  ORDER!!" on day 15 or 16 if it hasn't arrived yet)

IF THESE CONDITIONS ARE UNACCEPTABLE, PLEASE LET US KNOW ASAP AND WE WILL ISSUE YOU A REFUND.

If for some reason you think you did not receive an order confirmation, YOU WOULD BE WRONG. Your order confirmation is automatically generated 3 seconds after you completed your Credit Card transaction and redirects you to that confirmation page.You know that little message that you got that said "please wait while you are being redirected"....THAT WAS IT AND  YOU PROBABLY DIDN'T WAIT. 
IF YOUR CREDIT CARD WAS CHARGED , WE HAVE YOUR ORDER!
Your transaction has been completed, and a receipt for your purchase has been emailed to you. You may log into your account to view details of this transaction.   If these terms are unacceptable to you PLEASE let us know and we would be happy to give you a refund right way.  Most purchases are NON-REFUNDABLE AND ARE FINAL.  Under CERTAIN CONDITIONS, only PRE-APPROVED returns are accepted and are subject to a 35% restocking fee for any reasons and shipping costs are not refundable. It is the buyers responsibility for return shipping fees unless it is an exchange where we will be happy to upgrade you within 30 days for only the cost of the upgrade and PD will cover the shipping costs. If you do not agree with these conditions...DO NOT MAKE A PURCHASE FROM US!

Again, thank you for your order and if you have any concerns OR SUGGESTIONS ON OTHER PRODUCTS YOU WOULD LIKE TO SEE US OFFER
PLEASE feel free to contact us at:

info@preppersdiscount.com

 

PLEASE BE PATIENT WITH DELIVERY OF YOUR ORDER    
 Payment
All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.
Shipping Policies
Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an order is lost during shipping, the total cost of the order, including shipping, will be refunded to the buyer by the seller. Items are packaged within boxes and additionally then packed in padded bags. If an item is damaged during shipping, buyer will be sent replacement damaged item.  I, as the buyer, do not hold Prepper's Discount Inc. liable if proof of USPS tracking shows "Green" and or "Delivered" if it is stolen from my porch, mailbox or any other delivery drop off location. I refuse Prepper's Discount offer of "Signature Required Upon Delivery" and accept that USPS proof of delivery SHOWING DELIVERED, means that the order is in my possession. 
Refund/Return Policy
Items are only entitled to be refunded or returned based on complaint. Any authorized return once shipped is subject to a 30% restocking fee. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.
ALL SALES ARE FINAL AND ARE NOT SUBJECT TO A REFUND OR CREDIT CARD DISPUTE
Exchanges are only granted on a case-by-case basis. Do not make a purchase if you do not agree with these terms.
Cancellation
An item may be cancelled up until payment has been processed. Once an item has been shipped, any returns are subject to a 30% restocking fee. Once payment has been processed, the buyer is responsible for payment.
Complaints
Any complaints about items may be sent to our support team:  info@preppersdiscount.com   There is no guarantee of a resolution. Each case will be looked at individually.
Legalities
The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.
NO modifications or alterations should ever be made to any of our products. Buyer fully understands that they waive their rights to ANY claims for and of ANYTHING with their or any purchase from our website. Prepper's Discount.Com is not responsible or liable in any way legally, financially for the actions of their customers or performance of product.  We assume and expect that ALL of our products purchased are used for their intended purposes.

These terms and conditions are subject to change and are 100% accepted by the buyer prior to purchase.


 ALL BUYERS ACCEPT THESE CONDITIONS AND TERMS WITH THEIR PURCHASE.