Refund/Return Policy
Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. If a refund is granted, a 20% restocking fee along with shipping costs will be withheld from the refund.
Prepper's Discount Inc is not responsible for an incorrect order placed. Please triple check your order and address as no refunds will be given because YOU made a mistake. Very simply we are not setup for exchanges and returns.
Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. If a refund is granted, a 20% restocking fee along with shipping costs will be withheld from the refund.
Prepper's Discount Inc is not responsible for an incorrect order placed. Please triple check your order and address as no refunds will be given because YOU made a mistake. Very simply we are not setup for exchanges and returns.